Refund policy

Return and Refund Policy

Effective Date: September 8, 2026

AJTT SOLUTIONS LLC is committed to providing quality products and a reliable shopping experience. If your purchase does not meet your expectations, we offer returns and refunds under the conditions below.

Return Eligibility

Customers may request a return within 30 days after receiving the order. Returned items must be unused, undamaged, and include the original packaging and accessories.

To begin a return request, please contact our support team with your order number and details regarding the request.

Email: serve@xiaoheieu.shop

Refund Process

After the returned product is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to the original payment method.

Please allow several business days for your payment provider to complete the transaction.

Original shipping charges are non-refundable unless the item was delivered damaged, defective, or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We may request photos or additional information to help resolve the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by an error made by AJTT SOLUTIONS LLC.

Business Information:

AJTT SOLUTIONS LLC
517 N 11TH ST
CANON CITY, CO 81212
United States